Army Knowledge Online (AKO)

Commercial Transportation

It is recommended to contact your airline in advance to get the most current information. Each airline determines their specific pet policies. The following is a list of major airlines and their phone numbers with embargo information.

United Airlines - Temperature requirements are not less than 10 degrees Fahrenheit or more than 85 degrees Fahrenheit. Unless you have PCS orders there is a Pet Embargo from 1 May- 30 Sept.

Northwest - Not less than 10 Degrees Fahrenheit or more than 85 Degrees Fahrenheit.

American Airlines - Pet Embargo is from 15 May through 15 Sept and there is no exceptions to people that are on PCS orders.

Continental - No pets will be transported in or out of Japan.

Delta - Pet Embargo is from 15 May through 15 Sept unless on PCS orders. Temperature not to exceed 85 degrees.

**To view a complete list of airlines and comprehensive animal transportation information, view these websites.

http://www.pettravel.com/airline_rules.cfm

http://www.aphis.usda.gov/oa/pubs/petravel.html

A complete list of airline contact numbers and links to pet policies can be found at:

http://www.pettravel.com/links_airport_contactinfo.cfm

Numbers for the most common airlines are provided here:

American Airlines

1-800-227-4622

Japan: 0120-00-0860

Continental Airlines

1-800-525-0280

Japan: 0120-24-2414

Japan Airlines

1-800-525-3663

United Airlines

1-800-241-6522

Japan: 0120-11-4466

Northwest Airlines

1-800-225-2525

Japan: 0120-12-0747

Delta Airlines

1-800-221-1212

Japan: 0120-33-3742

NOTE: The following breeds cannot be transported in temperatures above 70 degrees on several airlines. Use the links provided above for airline specific restrictions.

Dogs: American Staffordshire Terrier, American Pitt Bull Terrier, Bull Mastiff, French Bulldog, Brussels Griffon, Bull Terrier, Dutch Pug, English Bulldog, English Toy Spaniel, Boston Terrier, Chow Chow, Japanese Spaniel Japanese Boxer, Japanese Pug, Pekinese, Pug, Shit Tzu, Staffordshire Bull Terrier

Cats: Himalayans, Persians, Burmese

Japan’s official Ports of Entry include:

Seaports: Nagoya, Keihin, Osaka, Kobe, Kanmon and Naha.

Airports: New Tokyo (Narita), Haneda, Nagoya, Osaka, Fukuoka, Kagoshima, and Naha.

Narita Quarantine Kennel Hours - Monday through Friday 0830-1700. Any arrivals which vary from these working hours will be considered overtime, and the pet owner will be charged accordingly (approximately Y10,000.) To avoid any problems, try to schedule your/your pet's arrival between 0800-1600, Monday through Friday.

IMPORTANT - Buses to various military installations leave Narita and Yokota on a daily basis, but space for your pet is on availability only. Depending on capacity and the time schedule, you may have to leave your pet and return later. You will be charged for your pet's stay. If on-base kenneling is not available, you may be required to return your pet to a designated Animal Quarantine Service Facility. The buses are rarely full, but it is best to make arrangements for transportation through your sponsor.

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