Office of Inspector General (IG)

The IG Office offers commanders expertise in the following major areas

Assistance

We can help commanders by assisting soldiers who are unable to resolve their concerns through established procedures, or for which procedures may not exist. We can also help unit commanders avoid problems by reviewing policies or planned actions, or lending an ear when needed. IG Assistance Policy

Inspections

We normally conduct inspections when directed by the appropriate command authority; we can also assist any commander by conducting on-request assistance inspections focused on any specific topic desired. These are the results go only to the requesting commander. We can also help train inspectors in the development of inspection plans and programs. IG Inspection Policy

Investigations

Although we can only conduct investigations at the direction of the commander who owns the IG, we can assist commanders by training investigating officers in the development of investigation plans and investigative methodology. We can assist in reviewing investigation reports, but our review should never be substituted for a legal review by a qualified SJA. IG Investigations Policy

Teaching and Training

We always recommend using the staff functional subject matter expert first, but, our assigned senior NCOs enable us to offer commanders additional specialized training expertise in the areas of personnel, administration, supply and logistics, and maintenance. We can also tap other functional experts as required. Need help with a specific topic? Give us a call! IG Teaching and Training Policy

Before you tell it to your IG, ...

Be sure you have a problem, not just a peeve.
(Are the cooks turning out lousy chow or was it just one bad meal?)

Give your chain of command a chance to solve the problem.
(Many problems must be addressed to the chain of command for resolution anyway.)

If IG assistance is needed, contact you local IG first.
(IGs at higher commands will normally refer the case to the local IG for action.)

Be honest and don’t provide misleading information.
(IGs will discover the truth quickly in most cases and there are penalties for knowingly providing false information.)

Keep in mind that IGs are not policy makers.
(If a policy is flawed, you can submit proposed change on a DA form 2028.)

Keep in mind that IGs can only recommend, not order a resolution.
(Only commanders can order; the role of the IG is to advise the commander.)

Remember IGs can only resolve a case on the basis of fact.
(Your claim that a supervisor has violated the rules doesn’t make it fact. A claim must be supported with evidence.)

Don’t expect instant action on your request...Be patient.
(Investigations take time, and IGs tend to have heavy workloads.)

Be prepared to take "No" for the answer.
(In any case "Yes" or "No", the IG will explain why.)

To complain without fear of reprisal is the right of any Soldier, Civilian, or Family Member seeking IG help. After all, problem solving is one of the IG’s primary missions.

Points of Contact outside USARJ/Camp Zama

USARPAC IG
Commander
U.S. Army, Pacific
ATTN: APIG, Stop 109
Fort Shafter, HI 96858-5100
 
(comm) 808-438-2796/1692
(DSN) 315-438-2796/1692
FAX(comm) 808-438-1484
FAX(DSN) 315-438-1484

Department of the Army IG
SAIG-AC
1700 Army Pentagon
Washington, D.C. 20310-1700
 
(comm) 703-601-1060
(DSN) 329-1060
1-800-752-9747
FAX(comm) 703-607-5956
FAX(DSN) 327-5956

Department of Defense IG
Inspector General
Department of Defense
Room 1000
400 Army-Navy Drive
Arlington, VA 22202-4704
 
(comm) 703-604-8300
(DSN) 664-8300
DOD Hotline 1-800-424-9098
FAX(comm) 703-604-8310
FAX(DSN) 664-8567

History of the IG

The Army's IG system was conceived in war and has been maintained in peace. In 1777, George Washington determined that the Continental Army required the services of an IG. At the same time, the Continental Congress decided that it also needed an IG to keep the government informed about military affairs. The relationship of the inspectors to the military chain of command and to representatives of the government was a delicate one. Over the years, government agencies have resolved this delicate relationship by establishing their own fact-finding organization, like Congress' GAO and the IG, DOD. While the Army's IG system also provides information to other governmental agencies, it has evolved into a system that keeps commanders fully informed. It serves commanders and their soldiers through the IG functions of teaching and training, inspections, investigations, and assistance.